Privacy Policy
Privacy Policy
Effective Date: July 21, 2025
Brayne Jewelry (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our website, make purchases, or engage with us via email or social media. It also informs you of your rights under various data protection laws, including those in the USA (CCPA), Canada (PIPEDA), UK (UK GDPR & DPA), and Australia (Privacy Act 1988).
- Information We Collect
We collect information to provide better services to all our customers. The types of information we collect include:
- Personal Information
- Name
- Email address
- Shipping and billing address
- Contact number
- Order and transaction details
- Payment Information
- We use secure, PCI-compliant third-party payment processors (e.g., banks, GCash, credit/debit cards).
- We do not store your full payment card details.
- Technical and Usage Data
- IP address, browser type, device information, referring URLs
- Interaction data (pages visited, time on site), collected via cookies, Google Analytics, Google Ads, etc.
- Marketing and Communication Data
- Preferences, newsletter subscriptions, responses to promotions
- Engagement data from MailChimp, Google Ads, and social media
- How We Use Your Information
Your information is used for purposes including:
- Processing and fulfilling orders
- Communicating order status and updates
- Providing customer service
- Marketing and promotional communication (with your consent)
- Analyzing site usage to improve our website and services
- Legal and security compliance
- Lawful Basis for Processing (GDPR/UK GDPR)
If you are located in the UK or the European Economic Area (EEA), we process your personal data under the following lawful bases:
- Performance of a contract: To fulfill your orders
- Consent: For marketing communications
- Legitimate interests: For analytics and fraud prevention
- Legal obligation: To comply with applicable laws
- Disclosure and International Data Transfers
We do not sell your data. We may share your data with trusted service providers for:
- Order fulfillment and shipping
- Payment processing
- Marketing/email management
- Analytics and advertising
Cross-border Transfers:
Your information may be transferred to—and processed in—countries outside your own (including the Philippines, USA, UK, Canada, and Australia). We take steps to ensure that your data receives adequate protection, including using Standard Contractual Clauses (where applicable), Data Processing Agreements, or relying on service providers’ compliance with relevant frameworks.
- Your Privacy Rights
- United States (CCPA – California Residents)
- Right to Know, Right to Delete, Right to Opt-Out, Non-Discrimination
- Canada (PIPEDA)
- Access and Correction, Withdrawal of Consent
- UK and EEA (UK GDPR/GDPR)
- Access, Rectification, Erasure, Restriction/Objection, Portability, Complaint
- Australia (Privacy Act 1988)
- Access and Correction, Complaints to OAIC
To exercise these rights, please contact us at [email protected].
- Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website. They help websites work efficiently and provide information to website owners. Cookies may be “first-party cookies” (set by us) or “third-party cookies” (set by third-party services we use).
How We Use Cookies
We use cookies and similar technologies for the following purposes:
- Essential Cookies: Necessary for core website functions such as secure login, shopping cart, and order processing.
- Performance & Analytics Cookies: Used by Google Analytics and similar services to understand visitor behavior and improve our site.
- Advertising & Marketing Cookies: Used by Google Ads, MailChimp, and social media platforms to deliver personalized ads and measure campaign effectiveness.
- Functional Cookies: Remember your preferences and enhance your shopping experience.
Third-Party Cookies
Some cookies are set by third-party services, including but not limited to:
- Google Analytics
- Google Ads
- MailChimp
- Social Media Channels (e.g., Facebook, Instagram)
We do not control these third-party cookies. Please refer to their respective privacy and cookie policies for more information.
Managing Cookies
Most browsers allow you to control and manage cookies through your settings. You can:
- Delete existing cookies
- Block all cookies or specific types of cookies
- Set preferences for certain websites
Disabling cookies may affect the functionality and features of our website.
Learn more about managing cookies:
- All About Cookies
- Google Analytics Opt-Out
- Data Retention and Security
We retain your information only as long as necessary for the purposes outlined or as required by law.
We implement industry-standard safeguards to secure your information. However, no system is completely secure. We recommend you keep your account and payment information safe.
- Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
- Third-Party Links
Our website may contain links to third-party sites (e.g., social media, shipping partners). We are not responsible for their privacy practices. Please review their privacy policies.
- Changes to This Policy
We may update this Privacy Policy as needed. Changes will be posted here with the updated effective date.
- Contact Us
If you have any questions, requests, or concerns about your privacy, this policy, or cookie practices, please contact:
Brayne Jewelry
Bliss & Flair Commercial Building, Dasmarinas City, Cavite
Email: [email protected]
If you are in the UK/EEA, you may also contact your local data protection authority.
If you are in Australia, you may contact the OAIC.